IATF16949
Product testing and liquid testing
Supplier management
Incoming material inspection
Design quality control
Process quality control
Final quality control
Defective product management and analysis
Shipment quality control
Quality communication/customer service
Electrical Properties
• Withstand voltage test
• Contact resistance
• Insulation impedance
• Impedance test
• Continuity test
• Solderability
• Thermal shock
• Adhesion test
• Acid and alkali test
• Hot and cold shock
• Gold and nickel thickness
• Hole copper slice
• Ion migration test
• High and low temperature test
• Salt spray test
• Constant temperature and humidity
Mechanical Properties
• Solder pull-off test
• Adhesion test
• Ultrasonic test
• Peel strength
• Plug-in test
• Peel strength test
• Tensile test
• Bending test
• Flexing test
Before the project starts, we establish effective communication channels with customers. When problems occur, our customer service engineers ensure that they respond to the information within 60 minutes.
The customer service engineer will provide feedback to the internal analysis team and three-person team members within 2 hours.
Conduct a comprehensive inspection and assessment of product design, manufacturing process, raw material quality, etc. Find out the cause of product failure and develop temporary countermeasures within 4 hours.
We will give the client an accurate and clear response within 8 hours regarding the source of the problem, the cause of the failure, and the improvement measures.
Discuss and negotiate solutions with customers to ensure that the solutions provided within 24 hours can solve customers' problems and meet their needs. Clarify implementation plans, responsible persons, timelines and expected results.
After the solution is implemented, the customer service team will contact the customer within 72 hours to confirm whether the problem has been resolved and collect customer feedback.
Customer service QR code
Customer service QR code
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